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All UK orders over £150 are automatically entitled to FREE delivery.

Once your order has been shipped, DON JEANS cannot accept any accountability for any lost or damaged packages or packages delayed due to courier.

All International orders are sent on a tracked and signed for delivery service. You will be sent your tracking number as soon as the goods are dispatched.

Please note we will not be held responsible for any duty or customs charges that may occur on international orders. These charges will need to be paid by you (the customer).                                                                               

FOR ANY QUESTIONS PLEASE EMAIL US AT: INFO@DONJEANS.COM

We can only accept items returned to us within 14 days from the date your order was dispatched.

All items must be returned to us before a refund or replacement is issued. Please don't use scissors or knives to open your package; you are able to just tear the packaging open. Returns with scissor or knife marks will not be accepted.

Please thoroughly inspect any item you order from us on receipt as we will only accept products returned to us in their original condition and fit for re-sale unless we have been given prior notice that an item is faulty.

Any questions please email the team on: INFO@DONJEANS.COM

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